Making it Simple

Every journey towards ISO certification starts with a single question: ‘What does success look like?’. Whatever the ISO standard, our starting point is your business: what it wants to achieve and how it defines success.

Once success is defined, we can ensure that our ISO business solution meets your success criteria. We examine and outline your business’ critical activities in relation to your client’s requirements.

Our ISO consultants will then agree on reasonable outcomes and delivery dates with you.

Having defined your success and key activities, the next step towards ISO certification is documenting the systems and procedures that deliver these. The IMSM consultant will examine your organisation’s existing procedures and identify where they conform to the ISO standard.

During this stage of the process, and most of it after that, you’ll have access to our new, bespoke client platform that allows you to gain first-hand insight into your ISO implementation process. You can view the relevant framework and any further updates down the line on our client portal, IMSMLoop.

For organisations, the manual system documentation is an important step. Even more important, however, is ensuring its use is embedded throughout the organisation, led by the senior management team.

Depending on your needs, IMSM can develop and deliver tailored training programmes for your staff. Training ensures a complete understanding and implementation of the ISO standards applied consistently throughout the organisation so that ISO certification is not a one-off event but rather a process that transforms your business today.

Employee development reinforces the fundamental principles of ISO standards. The return on investing in staff training is ongoing efficiency, continual improvement of high-quality systems and procedures, and greater profitability.

With key processes in place and staff trained to follow these consistently, the next step is the external audit.

Your ISO consultant will submit your organisation to the third-party certifying body they believe is the most suitable. The audit provides an objective view of whether your business conforms to the ISO standard – IMSM will support and guide your business throughout the above stages leading up to the audit so that your successful ISO certification is assured.

Once confirmed as being ISO standard compliant, your organisation will then be presented with the ISO certificate.

You can then promote that you have gained international recognition to your target market.

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